Términos y Condiciones

TERMS OF USE

General Information

The National Mint and Stamp Factory-Royal Spanish Mint (hereinafter FNMT-RCM) is a Public Agency and State-Owned Enterprise with its separate public legal personality, its own assets, treasury and independent management, attached to the Ministry of the Public Finance and Administration through the Undersecretary of said Department.

The details of the FNMT-RCM are:

  • National Mint and Stamp Factory-Royal Spanish Mint
  • NIF/CIF (Business ID): Q2826004J
  • Address: Calle Jorge Juan 106, C.P. 28009, Madrid
  • Customer service email: info@fnmt.es
  • Website: http://www.fnmt.es

Terms of use

When accepting the process of verification and identification in order to obtain the credential of verifiable identity, the user accepts the privacy and data protection policy, as well as the following terms of use. Not accepting these terms implies the user will not have access to the service or product requested.

The responsible use of the certifications, credentials or other products of the FNMT-RCM beyond the purposes they were acquired or contracted for is the responsibility of the user, excluding the FNMT-RCM, its collaborators and any operators or companies employed by it to provide its services or create the products of the organisations of any liability for the misuse of said products.

The use of the credentials, certifications or other products of the FNMT-RCM that are personal and non-transferable by anyone who is not their owner implies losing said credential, certification or product, unless said use is proven to have taken place without the consent of the owner.

The FNMT-RCM is not responsible for the illicit use of the credentials, certifications and any other products provided by it, with you being responsible for correctly using and storing them. If there is unauthorised access to our products or they are used without your consent, you must get in touch with us as soon as possible.

As a user, you agree to use the credentials in compliance with the terms established in these terms of use, the applicable regulations in force, as well as ethically, respectfully and following social norms.

You also agree not to use the credentials with the aim of causing damages to third parties, computer equipment or programmes owned by the FNMT-RCM, operators employed by the FNMT-RCM or its collaborators.

It is forbidden to use the brands, logos, software, designs or any other type of material owned by the FNMT-RCM, the operators employed by it or its collaborators, unless expressly authorised by it, as well as any other behaviour or activity in breach of the regulations in place on industrial and intellectual property rights.

Access to the service

In order to obtain the credentials of verifiable identity of the FNMT-RCM, you must be of legal age in Spain (18 year-old) and carry out a process of identity verification beforehand. In order to access said process you must first accept the privacy and data protection policy and these terms of use, as well as the cookies policy of the website.

The FNMT-RCM, either directly or through operators employed by it, will then verify the identity of the applicant.

The identity verification is based on facial recognition using biometrics and by providing the user's ID. This certification is carried out respecting at all times the regulations in force on personal data protection, with the user having to first accept the data protection and privacy policy before it is processed.

The personal data collected to carry out the identity verification will be stored by FNMT-RCM for the amount of time established by the specific applicable regulation.

Credentials of verifiable identity

Once the user's identity has been verified, the user will obtain a credential of verifiable identity in order to carry out non-administrative procedures at universities, with the credential being stored in the user’s digital wallet and the user being the only person responsible for the wallet and its contents.

Service provision and updates

The FNMT-RCM undertakes to providing the necessary services to use the credentials, certifications and other products, notwithstanding potential system failures and the services being down or unavailable, and to carry out the necessary actions to restore the service in as little time as possible.

In case of any software updates, renewal of credentials or any activity aimed at updating the service or product, you are responsible for carrying out the necessary actions for said purpose. If your equipment or software is not updated to run the services or use our products, the FNMT-RCM is not responsible for any potential failures or inefficiencies of the service.

The FNMT-RCM agrees to set the most appropriate security measures to prevent breaches, unlawful access or cyberattacks, within reason. However, it cannot guarantee that security is completely infallible.

The FNMT-RCM is not responsible for any computer failures or for any virus or other malicious software infecting the equipment of the user.

Exemption from liability

The FNMT-RCM is not liable, with the exceptions set by the regulations in force, for any damages that may be caused by providing the services, awarding the credentials, certifications or other products provided by the FNMT-RCM.

The FNMT-RCM will put every means at its disposal, within reasonable limits, to prevent any cyberattacks and infections with any virus or other malicious software during the provision of its services. However, the FNMT-RC cannot fully guarantee that said situations will not take place.

Conflict resolution, jurisdiction and authority

Any conflicts that may arise from the provision of services or the use of the products of the FNMT-RCM, either directly or through collaborators or operators employed by the FNMT-RCM, will be settled before the courts of Madrid, with both parties expressly waiving the right to any domestic jurisdiction, notwithstanding the regulations in force on consumers and users that may be applicable to you.